Your Privacy Matters to Us

Introduction & Scope

Society Agency International Development and Unity Association (SAI'DU'A) respects your privacy and is committed to protecting personal information provided through our services.

This Privacy Policy explains the general manner in which information submitted to SAI'DU'A may be collected, used, protected, stored and handled.

This Policy applies to information processed through the SAI'DU'A public website and related digital services, including public pages, account and login areas, membership and organizational forms, school-management functions, document services, donation-related services and the SAI'DU'A Android application.

Some features are restricted to authorized users. Access to management functions may be controlled through user accounts, sessions, roles and applicable permission controls.

Information We Collect & Handle

Depending on the service or form you use, SAI'DU'A may receive or process information you provide directly, information generated through use of the services, and technical information necessary to operate, maintain and secure the system.

Information You May Provide

• Full name or organization name
• Email address
• Phone number
• Membership and executive information
• Volunteer and partnership information
• School information such as student, teacher, class, admission and related records
• Documents, photographs and information supplied for approved organizational or school purposes
• Donation or payment-related information needed to identify and reconcile a contribution
• Messages, enquiries and other information voluntarily submitted through forms

We only request or process information that is reasonably necessary for the purpose for which it is submitted or otherwise needed to operate and protect the relevant service.

Technical & Security Information

When people access the website or app, technical information may be processed by the hosting platform, web server, application components or security tools. Depending on the service, this may include IP address, browser or device information, request information, approximate access time and error or security logs where needed to operate, protect and troubleshoot the service.

How We Use Information

Information submitted to SAI'DU'A may be used for legitimate organizational, educational, administrative, financial, security and service-related purposes, including:

• Provide and maintain SAI'DU'A website, Android app and digital services
• Manage authorized user accounts, roles and access
• Maintain member and executive records
• Maintain school, teacher and student records
• Generate approved ID cards, certificates, awards and licenses
• Respond to enquiries and messages
• Process volunteer applications
• Process partnership enquiries
• Communicate about relevant programmes, events and organizational activities
• Process, confirm and reconcile donations and related financial records
• Maintain reports, records, audit information and organizational accountability
• Detect, prevent and investigate fraud, misuse, unauthorized access and security incidents
• Improve the reliability, usability, performance and security of our services

School, Student & Document Information

SAI'DU'A operates school-management functionality that can contain records relating to schools, students, teachers, classes, attendance, examinations, results, fees, documents, awards and reports.

Such information is intended for legitimate education and administration purposes and should only be accessed, entered or managed by authorized users with an appropriate role or permission.

Generated documents may contain a person's name, identification number, school or organizational details, issue dates, certificate numbers, signatures, seals or QR verification information. Users should share generated documents responsibly.

Information Protection

SAI'DU'A takes reasonable administrative, technical and organizational steps to protect information submitted through its services against unauthorized access, misuse, alteration, loss or inappropriate disclosure.

Information management practices may include controlled access, authentication, role-based permissions, secure hosting and appropriate record-management processes.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Information Sharing & Disclosure

SAI'DU'A does not intentionally sell or rent personal information and does not intend to sell personal information.

Information may be shared or made available only where reasonably necessary to provide a requested service, operate our activities, protect the system or beneficiaries, or comply with applicable law. This may include:

• Authorized officers, staff or administrators who need access for assigned duties
• Service providers that host, secure, maintain or support the website or app
• Payment processors where necessary to complete or verify a transaction
• Authorities, professional advisers or other parties where disclosure is required by law or necessary to protect rights, safety or system integrity

Public pages may contain information deliberately published by SAI'DU'A, such as announcements, events, project information or approved public recognition.

Security & Account Access

Access to restricted management functions is protected through account, session and role or permission mechanisms where applicable.

Users are responsible for keeping their account credentials confidential and should notify SAI'DU'A through an appropriate channel if they suspect unauthorized access or misuse.

No website, application, network or storage system can be guaranteed to be completely secure, so users should also take reasonable precautions when accessing or sharing information.

Information Retention

Information may be retained as reasonably necessary for organizational records, education records, financial reconciliation, legal obligations, security, auditing and dispute resolution.

Retention periods may differ by record type, purpose, legal requirement and operational need. When information is no longer required, appropriate deletion, anonymization or other secure disposal measures may be considered where applicable.

Donations & Payments

SAI'DU'A may provide online donation and payment functionality. A transaction can involve a third-party payment processor. The payment processor may handle payment credentials and transaction data according to its own privacy policy and terms.

SAI'DU'A may retain information needed for donation records and reconciliation, such as donor-provided details, transaction reference, amount, date, status or related financial information.

Cookies & Similar Technologies

Our website may use cookies or similar technologies where necessary to support website functionality, security, preferences or basic website analytics.

Website functionality may also use cookies, sessions, browser storage or similar technologies to keep users signed in, remember required settings, maintain security and support normal operation.

You may control cookies through your browser settings. Disabling certain cookies or required storage may affect some website or account functionality.

Third-Party Services

Some parts of our website and app may depend on third-party services such as hosting, analytics, maps, payment providers, content-delivery resources, fonts, communication platforms or security services.

These providers may process limited information according to their own terms and privacy policies. Users should review applicable third-party policies where appropriate.

Children's Privacy

SAI'DU'A supports children, orphans and vulnerable children through its programmes and community activities.

School-related services can therefore contain information about students who are minors. Student information should only be provided, accessed or managed by authorized adults, parents, guardians, school personnel or other persons acting with legitimate authority and purpose.

Personal information relating to children should not be publicly shared except where appropriately authorized and intended for a legitimate organizational or educational purpose.

Your Privacy Rights & Choices

Depending on applicable law and the nature of the information, you may have rights concerning your personal information, including the right to request access, correction, deletion or information about how information is used.

Some information may need to be retained for legitimate organizational, educational, financial, security or legal purposes.

You may also control cookies through your browser settings. Privacy requests should include enough information to help SAI'DU'A understand and respond to the request while avoiding unnecessary submission of sensitive information.

Policy Changes

SAI'DU'A may update this Privacy Policy from time to time to reflect changes in our services, website or app functionality, security practices, organizational processes or applicable requirements.

Updated versions will be published on this page with a revised effective date.